We work with patients who are ready to take an active role in their health and are committed to making the necessary changes to achieve lasting improvements.

How our New Patient Process Works

Step 1 – Initial appointment (allow 3 hours)

• Complimentary In-house diagnostic screenings, which may include: ECG, ABI, VLA, Magnagraph, Bone Health Scan
• 50-minute Consultation with Dr Hayter
• Virtual consultation with our Nutritionist via Zoom
• Detailed medical history and clinical evaluation
• Referral for comprehensive blood panel testing
• Optional advanced functional testing (e.g. NutriPath, RN labs, Genostics to evaluate metabolic, genetic and biochemical markers)
• Thorough review of diet and lifestyle factors

Step 2 – Follow-Up Appointment (exactly 2 weeks later, allow 2.5 hours)

• Detailed review and analysis of all diagnostic and lab results
• Collaborative discussion on your initial personalised treatment plan
• Presentation of your tailored ongoing health and wellness plan
• Second virtual consultation with our Nutritionist via Zoom to support dietary and lifestyle adjustments

Before Your First Appointment

You will receive an extensive medical questionnaire, which must be completed at least two weeks before your first appointment. This allows our doctor and nutritionist to carefully review your information and prepare a personalised plan before your appointment.

Fees

• Initial Appointment (Dr + Nutritionist): $1,400 total ($700 each appointment)
• • A $100 deposit is required at the time of booking to hold your appointment. This will be applied to your 1st visit
• Payment is required at the time of booking (or prior to Telehealth)
• We do not offer accounts, bill third parties, or process Workcover claims
• Additional out-of-pocket costs may apply for tests or treatments recommended by the Doctor
• View Fee Structure

Clinic Policies

• Cancellations or rescheduling within 10 days of your appointment incurs a fee
• Lifestyle changes are central to our treatment approach
• Ongoing follow-up appointments may be recommended to monitor progress
• You will need to commit the full appointment time
• We do not prepare medico-legal reports or any type of formal reports for third parties
• Payment is required at the time of consultation (or prior for Telehealth)
• We do not process Workcover claims